Q: How many tests does SOMLink have?
A: SOMLink has 18 defensible tests we use for orders to make sure they’re legitimate.
Q: What is considered a suspicious order?
A: A suspicious order is anything deviating from normal size, frequency and pattern of companies ordering habits.
Q: How does SOMLink comply with DEA regulations?
A: We work with former DEA agents to ensure our software stays up-to-date with all the new DEA regulations. Keeping an open dialogue with the agency gives us an inside perspective of how to best program our software for our clients’ success.
Q: How does SOMLink store previous order history data?
A: SOMLink has a historacle order repository. It holds all order notes, which cannot be changed or deleted, attachments such as emails, internal docs and correspondence with the customer. The repository has a dashboard search and report engine feature making it an easy audit support tool.
Q: What could happen if I don’t install a suspicious order monitoring software?
A: As a response to the growing opioid crisis in the United States, the DEA is cracking down on pharmaceutical manufacturers and distributors to know where and who their products go to. The consequence for not complying with these regulations can result is astronomical fines upwards of $35 million.
Q: What if I don’t want to change my entire order management process?
A: With SOMLink we integrate our software to your existing order management, EDI and ERP systems. Ensuring quick adaptability so you can continue filling orders with minimal delay.